Terms of service

Welcome to Fortune Scents. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By using the Fortune Scents website, placing an order, or accessing any of our services, you agree to comply with and be bound by these Terms of Service.

If you do not agree with any part of these terms, please do not use our website or services.

2. Products and Services

Fortune Scents specializes in the sale of perfumes and fragrance-related products.

We strive to ensure that all product descriptions, images, prices, and availability information are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

3. Orders and Payments

All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our discretion.
Customers must provide accurate and complete information when placing orders.
Payment must be completed before order processing and shipment.

4. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR).
Prices may be changed at any time without prior notice.
Promotional offers and discounts are subject to specific terms and may be withdrawn at any time.

5. Shipping and Delivery

Delivery times are estimates and may vary depending on location and courier services.
Fortune Scents is not responsible for delays caused by courier companies, weather conditions, or other circumstances beyond our control.
Customers are responsible for providing accurate delivery information.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers may request a return or exchange within 2 days (48 hours) of receiving their order, subject to the conditions outlined in our Refund & Return Policy.

7. Intellectual Property

All content on the Fortune Scents website, including logos, text, images, graphics, product descriptions, and design elements, is the property of Fortune Scents and may not be copied, reproduced, or used without written permission.

8. Prohibited Use

Customers may not:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to the website or its systems.
Upload or distribute harmful software, viruses, or malicious code.
Engage in fraudulent or misleading activities.

9. Limitation of Liability

To the maximum extent permitted by law, Fortune Scents shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

10. Privacy

Customer information is handled according to our Privacy Policy.

11. Changes to Terms

Fortune Scents reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website after changes are posted constitutes acceptance of the updated terms.