Privacy policy

At Fortune Scents, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

1. Information We Collect

When you use our website or place an order, we may collect:

Full Name
Phone Number
Email Address (if provided)
Shipping and Billing Address
Order Details
Payment Information (processed securely through payment providers)
Website usage data such as IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate regarding your purchases
Provide customer support
Improve our products and services
Prevent fraud and unauthorized transactions
Send promotional offers and updates (only where permitted)

3. Sharing of Information

Fortune Scents does not sell, rent, or trade your personal information to third parties.

We may share your information only with:

Delivery and courier services for order fulfillment
Payment processing providers
Legal authorities when required by law

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. However, no online system can guarantee complete security.